Whistleblower Policy
Cohabit Technology Group Pty Ltd — Insurance Brokerage, Data & Reporting Products
1. Purpose
Cohabit Technology Group Pty Ltd ("Company", "we", "our") is committed to lawful, ethical, and responsible conduct across:
- Our insurance brokerage operations
- Our data collection, analytics, and data services business
- Our reporting platforms and technology products
This policy establishes a safe, confidential, and legally compliant process for reporting misconduct or improper conduct without fear of retaliation.
We encourage the reporting of concerns to ensure:
- Compliance with AFSL and Corporations Act obligations
- Integrity in client dealings
- Protection of confidential and personal information
- Accuracy and reliability of reporting products
- Maintenance of public trust in our services
2. Scope
This policy applies to:
- Employees (permanent, part-time, casual)
- Directors and officers
- Contractors and consultants
- Brokers and authorised representatives
- Suppliers and service providers
- Former employees and associates
- Relatives and dependants of eligible whistleblowers
This policy applies across all business units including:
- Insurance broking and placement
- Claims handling and advice services
- Data aggregation and analytics
- Reporting tools, dashboards, and products
- Technology development and platform operations
3. What Can Be Reported?
A disclosure may be made if a person has reasonable grounds to suspect misconduct or improper conduct.
Examples include, but are not limited to:
3.1 Insurance Brokerage Conduct
- Breaches of AFSL obligations
- Conflicted remuneration or undisclosed commissions
- Misleading or deceptive conduct
- Failure to act in client best interests
- Improper claims handling practices
- Fraudulent placement or premium misrepresentation
3.2 Data & Reporting Misconduct
- Manipulation of reporting data
- Falsification of analytics outputs
- Intentional misrepresentation of reporting results
- Improper suppression of negative findings
- Data integrity breaches
3.3 Privacy & Data Protection
- Unauthorised access to personal or client data
- Breach of the Privacy Act or APPs
- Improper data sharing
- Security vulnerabilities knowingly ignored
- Failure to notify eligible data breaches
3.4 Corporate & Financial Misconduct
- Fraud, theft, or corruption
- Accounting irregularities
- False financial reporting
- Insider trading or misuse of confidential information
3.5 Regulatory or Legal Breaches
- Breaches of Corporations Act
- ASIC reporting failures
- AML/CTF non-compliance
- Modern slavery violations
- Tax evasion
3.6 Retaliation
- Victimisation of a whistleblower
- Threats, harassment, or intimidation
4. What Is Not Covered?
This policy does not cover:
- Personal work-related grievances (unless they relate to victimisation or systemic misconduct)
- Performance disputes
- Interpersonal conflicts unrelated to misconduct
Such matters should be addressed under HR grievance procedures.
5. Who Can Receive a Disclosure?
Disclosures may be made to:
- A Director
- The Responsible Manager (AFSL)
- Head of Compliance / Risk
- Company Secretary
- External legal counsel
- An ASIC-authorised auditor
Alternatively, disclosures may be made directly to:
- ASIC
- APRA (if applicable)
- A legal practitioner for advice
6. How to Make a Disclosure
Reports may be made:
- In writing (email or secure form)
- Verbally (phone or in person)
- Anonymously
Company Contact:
Anonymous disclosures are permitted and will be treated seriously.
7. Confidentiality & Anonymity
The Company will:
- Keep the whistleblower's identity confidential
- Not disclose identifying information without consent
- Remove identifying details where practical
- Store records securely
Identity may only be disclosed where required by law.
Unauthorised disclosure of a whistleblower's identity is a serious offence.
8. Protection Against Detriment
The Company strictly prohibits retaliation, including:
- Dismissal
- Demotion
- Harassment
- Discrimination
- Injury or damage
- Threats or intimidation
Anyone found engaging in retaliation will face disciplinary action, including termination.
Whistleblowers are protected under the Corporations Act 2001 (Cth).
9. Investigation Process
Upon receiving a disclosure:
- The matter is acknowledged (where possible).
- A preliminary risk assessment is conducted.
- An independent investigator may be appointed.
- Relevant documents and systems may be reviewed.
- Findings are reported to the Board or appropriate authority.
- Corrective action is implemented where required.
Investigations will be:
- Fair
- Impartial
- Conducted confidentially
- Completed within a reasonable timeframe
Where appropriate, the whistleblower will be informed of progress.
10. Fair Treatment of Individuals Mentioned
The Company will:
- Treat all individuals fairly
- Maintain confidentiality
- Provide opportunity to respond to allegations
- Avoid reputational harm unless findings support action
11. Handling of Data & Technology Investigations
Given our operation of data and reporting products:
- Access logs may be reviewed
- System audit trails may be examined
- Data integrity testing may be conducted
- Independent technical audits may be commissioned
All investigations involving personal information will comply with privacy obligations.
12. Record Keeping
All disclosures will be:
- Logged in a secure register
- Assigned a unique case reference
- Documented in accordance with compliance obligations
- Reported to the Board (de-identified where appropriate)
13. Regulatory Reporting
Where required, the Company will report matters to:
- ASIC
- APRA (if relevant)
- OAIC (for privacy breaches)
- AUSTRAC (if AML/CTF issue)
14. False or Malicious Reports
Making a report that is knowingly false or malicious may result in disciplinary action.
However, a report made in good faith will not result in consequences, even if unsubstantiated.
15. Policy Review
This policy will be reviewed:
- Annually
- Upon regulatory change
- Following any material whistleblower event
16. Availability
This policy will be:
- Published on the Company intranet
- Available to all staff
- Provided to contractors and authorised representatives
- Available upon request